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Western Massachusetts Allergy

Allergy & Immunology • West Springfield, MA

★★★★☆4.0/510 reviews across 2 platforms

Ratings by platform

  • WebMD Care (for Dr. Jackie Garrett at Agape Allergy): 4/5 (10 reviews)
  • Chamber of Commerce (Western Massachusetts Allergy) (3 reviews)

What patients say

Patients praise

  • Compassionate and professional care
  • Thorough and knowledgeable medical staff
  • Patient-first approach and personalized treatment plans
  • Efficient appointment availability compared to other practices

Common complaints

  • Administrative and scheduling challenges
  • Confusing or time-consuming online forms
  • Insurance clarification issues

In patients' words

"Dr. Robertson is a great doctor with a great staff. We following him from the 2 Medical Drive (Baystate) because he's excellent."

— Chamber of Commerce review (Western Massachusetts Allergy)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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