Allergy & Immunology Experts in Western MA, Get Fast Relief
Allergy & Immunology • West Springfield, MA
Ratings by platform
- WebMD Care: 4.0 out of 5 (10 ratings) (1 review)
- Healthgrades: 3.3 out of 5 (6 ratings) (5 reviews)
What patients say
Patients praise
- Expertise and professional knowledge of allergy and immunology conditions
- Effective personalized treatment plans and symptom relief
- Compassionate and caring approach noted by many patients
- Helpful staff and clean, welcoming office environments
Common complaints
- Difficulties with appointment scheduling and administrative processes
- Reports of long wait times for appointments and responses
- Occasional concerns about communication and staff responsiveness
- Isolated reports of perceived rudeness or lack of empathy from some providers
In patients' words
"I am genuinely confused as to how anyone could leave anything but a five-star review for Dr. Garrett. She is phenomenal. Dr. Garrett's staff was able to fit me in right away, and I couldn't have found a better doctor for my needs."
— WebMD Care patient review"Customers mention difficulties with appointment scheduling, insurance clarifications, or online forms that can be confusing or time-consuming. While most reviews express satisfaction with treatment outcomes—such as allergy symptom relief—the process may involve delays or procedural frustrations for some."
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