Plastic Surgery - West Des Moines
Plastic Surgery • West Des Moines, IA
Ratings by platform
- WebMD (Dr. Cody Koch): 5.0/5.0 (36 ratings)
- Healthgrades (Dr. Michael Carlisle): 4.8/5.0 (45 ratings)
- Birdeye (Dr. Lester Yen): 4.2/5.0 (24 ratings)
- Healthgrades (Dr. Konstantinos Lekkas): 4.2/5.0 (16 ratings)
- Birdeye (The Iowa Clinic): 3.0/5.0 (4 ratings)
What patients say
Patients praise
- high patient satisfaction with surgical results, particularly breast procedures and aesthetic treatments
- praise for surgeons' bedside manner, patience, and ability to set realistic expectations
- favorable feedback regarding thorough explanations of procedures and post-operative follow-up
- reports of professional and efficient office staff at some practices
Common complaints
- reports of rude or dismissive staff
- allegations of poor communication and defensive behavior from some providers
- concerns regarding billing practices and insurance consultations
- dissatisfaction with surgical outcomes or long-term post-operative pain
In patients' words
"If you want a talented, kind, warm, intelligent plastic surgeon who will treat you as a person, go see Dr. C and his team!"
— Healthgrades (Dr. Michael Carlisle)"Worst experience ever in healthcare. Fraud and lies. Had to have 4 "consultation" appointments for 1 surgery."
— Birdeye (The Iowa Clinic)"If I could give 0 stars, I would. Dr. Lester Yen performed a breast reduction surgery for me on December 22, 2021. It is now May 21, 2025, and I continue to live with pain that no one prepared me for."
— Birdeye (Dr. Lester Yen)"Dr. Robbins and his staff were courteous and professional during each of my visits. I am 4 weeks postop now and can not believe my results!"
— Vitals (Dr. David Robbins)More clinics in West Des Moines
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