ENT - West Des Moines - The Iowa Clinic
Otolaryngology • West Des Moines, IA
Ratings by platform
- Birdeye (Google): 3.3/5 (23 reviews)
- The Iowa Clinic West Des Moines Campus (BestProsInTown): not specified (157 reviews)
- The Iowa Clinic West Des Moines Campus (Vitals): 4.5/5 (example: Dr. Brett Baldwin)
- Yelp: not specified (37 reviews)
- The Iowa Clinic ENT - West Des Moines Campus (iowaclinic.com page listing reviews/testimonials): not specified
- The Iowa Clinic Ear Nose And Throat Center (Vitals): not specified (be first to leave a review)
- BBB (general business profile): BBB rating A+ (business profile, not patient review)
What patients say
Patients praise
- Some reviewers/patients describe high-quality, efficient ENT care and good bedside manner
- Some providers are described as caring and communicative/educational
- Clinic campus reviews mention compassionate/professional staff, thorough explanations, and convenient/effective processes
Common complaints
- At least one detailed negative review reports disrespectful/condescending treatment during a child’s tongue-tie evaluation
- Overall ENT center rating on Birdeye is relatively low (3.3/5), implying dissatisfaction among some patients
In patients' words
"“My husband and I took took our baby to see Dr. Schulte for a tongue tie evaluation… What we were not okay with was his disrespectful and condescending demeanor.”"
— Birdeye review snippet (The Iowa Clinic ENT - West Des Moines Campus)"“Quick, high quality and efficient care.”"
— Birdeye review snippet (The Iowa Clinic ENT - West Des Moines Campus)"“Dr. Bertroche… provides a lot of education, so… I understand fundamentally the steps I need to take and his recommendations.”"
— iowaclinic.com doctor page testimonial for Tyler Bertroche, MD"Patients appreciate compassionate and professional care, with staff noted for kindness and an educational approach; medical professionals are praised for thorough explanations and attentive bedside manner."
— BestProsInTown summary for The Iowa Clinic West Des Moines CampusMore clinics in West Des Moines
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