MercyOne Clive Gastroenterology Care
Gastroenterology • West Des Moines, IA
Ratings by platform
- Birdeye (MercyOne Clive Gastroenterology Care): 1.8 out of 5 (57 reviews)
- WebMD (Mercyone Gastroenterology Care Clinic Clive): 2 ratings with 2 reviews (no overall star shown) (2 reviews)
- Vitals (Dr. Stacey S. Roberts): 2.4 stars (average) (3 reviews shown)
- MercyOne provider page (Corinne Conley, ARNP): 4.8 out of 5 (122 ratings; 35 reviews)
What patients say
Patients praise
- Compassionate, caring bedside manner and listening
- Professional friendliness from front desk/nursing/NP/scheduler
- Explanations of symptoms/tests and care plans in an understandable way
Common complaints
- Low overall ratings for the clinic/location on some platforms
- Poor communication/follow-up on test results (patients report not hearing next steps)
- Long wait times/on-hold and perceived lack of caring/listening; harsh or disrespectful treatment in some accounts
In patients' words
"“The front desk, the nurse, the NP and scheduler were very friendly and professional.”"
— Birdeye review snippet for MercyOne Clive Gastroenterology Care"“...get a three blood draw schedule, at the end of which I never hear about my results or what to do next. I've been on hold for over an hour...”"
— WebMD practice review for Mercyone Gastroenterology Care Clinic Clive"“...Don't ever go there unless you want to be treated badly, disrespected, not listened to, not cared about.”"
— WebMD practice review for Mercyone Gastroenterology Care Clinic Clive"“...woke during the procedure to her yelling at me and I was in terrible pain. Her bedside manner was terrible.”"
— Vitals review for Dr. Stacey S. Roberts"“Corrine takes time to listen and explain.”"
— MercyOne provider page reviews for Corinne Conley, ARNPMore clinics in West Des Moines
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