Colonoscopy Clinic, Gastroenterologists in Des Moines, Iowa
Gastroenterology • West Des Moines, IA
Ratings by platform
- Vitals and Healthgrades (for Dr. Justin Rice): 3.2 out of 5 stars (Approximately 7-19 reviews depending on the platform)
- The Iowa Clinic (Dr. Chris Gibbs): 4.7 out of 5 stars (52 ratings)
What patients say
Patients praise
- Professional and knowledgeable staff reported by some patients
- Successful and well-explained procedures reported by some patients
Common complaints
- Poor administrative communication and responsiveness
- Long wait times for appointments and scheduling errors
- Reports of rude or dismissive bedside manner from some providers and staff
- Concerns regarding high-volume focus over individualized patient care
In patients' words
"Had a colonoscopy 2 weeks ago. It's clear this outfit is only interested in high volume procedures and little patient care. ... The doctor's bedside manner was rude and aggressive."
— LocalityBiz review of The Iowa Clinic Gastroenterology Department"Colonoscopy went very well! ... Everyone was very courteous and answered all of my questions. Now I don't need to repeat for 10 years. Dr. Justin Rice is highly recommended."
— Vitals review for Dr. Justin RiceMore clinics in West Des Moines
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