North Country Family Health Center
Pediatrics • Watertown, NY
Ratings by platform
- Birdeye: 4.3/5 (6)
- Google (via Beauty New York): 5/5 (sample) (Not explicitly stated (sample review))
What patients say
Patients praise
- Compassionate and dedicated individual providers (specifically cited Dr. Jayne)
- Comprehensive and thorough care for specific conditions (e.g., concussions, dental services)
- Commitment to accessible, affordable, and holistic community healthcare
- Friendly staff in certain departments or specific roles
Common complaints
- Difficult to reach by phone, long hold times for appointments and administrative tasks
- Frequent appointment cancellations and rescheduling issues
- Long wait times for appointments and in-office visits
- Perceived dismissiveness of patient concerns by medical staff
- Administrative/clerical errors and issues with insurance coverage/referrals
In patients' words
"If you want long wait times on the phone, arguments with nurses who believe they can get things covered by insurance that they cannot, delays on necessary referrals because they cannot get their act together... this is the clinic for you."
— LocalityBiz reviewer"Each visit we had with Dr. Jayne was extremely thorough and comprehensive. But more importantly we felt cared for and made a priority by the Dr."
— Google/Beauty New York reviewerMore clinics in Watertown
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