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New Pediatric Urgent Care Opens in Watertown logo

New Pediatric Urgent Care Opens in Watertown

PediatricsWatertown, NY

★★★★☆4.1/5119 reviews across 3 platforms

Ratings by platform

  • Solv Health (Watertown Urgent Care, Watertown, NY): 2.3/5 (3 ratings)
  • Solv Health (WellNow Urgent Care, Watertown, NY): 5.0/5 (1 rating)
  • Beth Israel Lahey Health Urgent Care (Watertown, MA): 4.1/5 (115 reviews)
  • Solv Health (AFC Urgent Care, Watertown, MA): Not explicitly stated (but referenced with 303 patients) (303 patients have shared ratings)

What patients say

Patients praise

  • Quick, painless visits
  • Convenient walk-in availability (no appointments needed)
  • Friendly and helpful staff
  • Comprehensive services (labs, X-rays, etc.)

Common complaints

  • Long wait times
  • Rude/disrespectful phone staff
  • Billing and insurance coordination issues
  • Lack of communication regarding wait status

In patients' words

"Extremely rude and disrespectful over the phone was literally hung up on twice. Billing lady is a f¥€k!ng €¥nt... Still has not billed my insurance definitely will never go back."

Solv Health (Watertown Urgent Care, NY) review

"Arrived at the appointed time, texted my arrival to clinic, they called me on phone advised me of masking and glove procedures... 30 minutes from arrival to departure... Excellent experience."

Solv Health (WellNow Urgent Care, NY) review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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