Orthopedics - Samaritan Health
Orthopedics • Watertown, NY
Ratings by platform
- Healthgrades
- US News & World Report: 5/5 (227 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for individual orthopedic surgeons
- Successful outcomes for procedures such as knee replacements
- Appreciation for professional bedside manner of specific providers
- Availability of modern local options like robotic surgery
- Friendly interactions with support staff reported by many patients
Common complaints
- Reports of long wait times for appointments and care
- Perceptions of poor bedside manner from specific providers
- Concerns regarding lack of attentive listening by some staff
- General complaints about hospital-wide service efficiency
In patients' words
"The entire staff at North Country Orthopaedics was so friendly, up until my actual appointment with Dr. Shuman... He responded aggressively... I was stunned by the response."
— Vitals review for Dr. Perry T. Shuman"Terrible service. Don't care about their patients. Take hours to get to them. Do not recommend, for any emergent care or care in general."
— Yelp review of Samaritan Medical CenterMore clinics in Watertown
Citizen Advocates
Patients praise: Many individual providers are rated highly by patients for compassion, knowledge, and communication · Patients frequently report feeling heard, supported, and well-informed regarding their care and medication options.
Planned Parenthood of the North Country New York
Patients praise: High satisfaction and praise for specific individual providers (e.g., professionalism, listening skills, care) · Accessibility and wide range of preventive and primary care services offered by major centers (e.g., North Country Family Health Center, Samaritan Health, Watertown Urgent Care).
Northern Optics
Patients praise: Clinical expertise and thoroughness of doctors · Attentive and friendly care from specific staff members.
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