North Country Orthopaedic Group | Orthopedic Care in ...
Orthopedics • Watertown, NY
Ratings by platform
- Facebook: 80% recommend (based on 48 reviews) (48 reviews)
- Birdeye: 1.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Effective surgical outcomes and professional procedures for some patients
- Friendly and helpful staff in office settings
- Thorough explanations provided by medical staff
Common complaints
- Difficulty with phone communication and scheduling appointments
- Administrative and organizational issues, particularly regarding prior authorizations and referrals
- Concerns about wait times and bedside manner of certain providers
In patients' words
"Great atmosphere! The staff are always friendly and helpful. My questions are always answered and explained thoroughly!"
— MapQuest User Review"Unprofessional and disorganized. Prior authorizations not being sent when they are supposed to. Do not trust these people."
— MapQuest User Review"I had carpal tunnel surgery on December 3rd and it couldn't have gone any smoother. The procedure from check in until release was only a couple of hours."
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