North Country Orthopaedic Group
Orthopedics • Watertown, NY
Ratings by platform
- Facebook: 80% recommend (48 reviews)
- Birdeye: 1.0/5 (2 reviews)
What patients say
Patients praise
- Effective surgical outcomes and professional procedures for some patients
- Friendly and helpful staff in office settings
- Thorough explanations provided by medical staff
Common complaints
- Difficulty with phone communication and scheduling appointments
- Administrative and organizational issues, particularly regarding prior authorizations and referrals
- Concerns about wait times and bedside manner of certain providers
In patients' words
"Great atmosphere! The staff are always friendly and helpful. My questions are always answered and explained thoroughly!"
— MapQuest User Review"Unprofessional and disorganized. Prior authorizations not being sent when they are supposed to. Do not trust these people."
— MapQuest User Review"I had carpal tunnel surgery on December 3rd and it couldn't have gone any smoother. The procedure from check in until release was only a couple of hours."
— MapQuest User ReviewMore clinics in Watertown
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Patients praise: Many individual providers are rated highly by patients for compassion, knowledge, and communication · Patients frequently report feeling heard, supported, and well-informed regarding their care and medication options.
Planned Parenthood of the North Country New York
Patients praise: High satisfaction and praise for specific individual providers (e.g., professionalism, listening skills, care) · Accessibility and wide range of preventive and primary care services offered by major centers (e.g., North Country Family Health Center, Samaritan Health, Watertown Urgent Care).
Northern Optics
Patients praise: Clinical expertise and thoroughness of doctors · Attentive and friendly care from specific staff members.
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