Costello Eye Physicians & Surgeons
Eye Care/Ophthalmology • Watertown, NY
Ratings by platform
- WebMD: 4.5/5 (39 reviews)
- Birdeye: 3.3/5 (40 reviews)
What patients say
Patients praise
- Successful surgical outcomes, particularly with cataract surgery
- Clear, professional, and thorough explanations from doctors
- Patients reporting significant vision improvement, often achieving 20/20 vision
- Friendly and professional surgical teams at partner surgery centers
Common complaints
- Long wait times for appointments and in the waiting room
- Concerns regarding office organization and overcrowding
- Occasional reports of rude staff or poor communication
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