Samaritan Health
Behavioral Health • Watertown, NY
Ratings by platform
- Online review platforms for Behavioral Health group: 1/5
What patients say
Patients praise
- Professional individual providers who offer effective therapeutic support
- Responsiveness to patient requests for provider changes
- Recent facility improvements and expansions to improve safety and environment for acute mental health care
Common complaints
- Long wait times for appointments and short appointment durations
- Difficulties obtaining prescription refills in a timely manner
- Perceived lack of care for patient mental stability
- Communication issues with administrative/reception staff
In patients' words
"My loved one waited 1 hour and 15 minutes to be seen and then was out within 12 minutes. Something needs to change."
— Online review platform"Angela is a true professional. She has helped me navigate myself upwards. I always look forward to our meetings. Highly recommend!"
— Online review platformMore clinics in Watertown
Citizen Advocates
Patients praise: Many individual providers are rated highly by patients for compassion, knowledge, and communication · Patients frequently report feeling heard, supported, and well-informed regarding their care and medication options.
Orthopedics - Samaritan Health
Patients praise: High patient satisfaction ratings for individual orthopedic surgeons · Successful outcomes for procedures such as knee replacements.
Planned Parenthood of the North Country New York
Patients praise: High satisfaction and praise for specific individual providers (e.g., professionalism, listening skills, care) · Accessibility and wide range of preventive and primary care services offered by major centers (e.g., North Country Family Health Center, Samaritan Health, Watertown Urgent Care).
Northern Optics
Patients praise: Clinical expertise and thoroughness of doctors · Attentive and friendly care from specific staff members.
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