Trinity Health Of New England
Urogynecology • Springfield, MA
Ratings by platform
- Official Trinity Health Of New England Urogynecology website: 4.8/5 (105 reviews)
What patients say
Patients praise
- Providers noted as knowledgeable, thorough, and caring
- Staff praised for being professional, friendly, and courteous in specific instances
- Patients feel heard and satisfied with their treatment plans when they are able to access care
- Positive clinical outcomes for surgical procedures
Common complaints
- Difficulties with appointment scheduling and wait times
- Perceived unprofessional or rude conduct by administrative and reception staff
- Billing and administrative errors, including duplicate billing and lack of responsiveness to concerns
- Frustration with provider turnover or reassignment of primary care providers
- Challenges in navigating the health system's communications and referral processes
In patients' words
"I was trying to make a appointment for myself for something serious and a woman from the specialty department picked up. I wanted to know if I’m still in the system so that I can make an appointment and she whispered “what a f*ing mo*on” and transferred me to another department."
— WebMD (Review for Trinity Health Of New England Medical Group, Springfield)More clinics in Springfield
Massachusetts General Hospital
Patients praise: High clinical expertise and professionalism of physicians · Attentive, compassionate, and informative bedside manner from doctors.
Baystate Urogynecology
Patients praise: High patient satisfaction with specific physicians and their bedside manner · Effective communication regarding surgical procedures and post-op care.
Christopher M Wolf, DPM
Patients praise: compassionate and thorough care · straightforward approach to patient concerns.
Personal Primary Care & Weight Management
Patients praise: Patients praise the medical providers (specifically Dr. Khan, Dr. Borhot, and PAs) for being caring, thorough, nonjudgmental, and invested in health outcomes · Effective and personalized weight loss/management programs with documented successes in weight reduction and patient education.
Springfield Comprehensive Treatment Center
Patients praise: counselors are described as wonderful, caring, and supportive · the clinic is seen as having improved under new management.
Seven Sisters Midwifery
Patients praise: Highly knowledgeable, professional, and compassionate staff · Supportive, empowering, and patient-centered prenatal and birth care.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Springfield, or filter by state and specialty to compare patient ratings.