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Springfield Comprehensive Treatment Center

Addiction Treatment (MAT) • Springfield, MA

Ratings by platform

  • Three Best Rated

What patients say

Patients praise

  • counselors are described as wonderful, caring, and supportive
  • the clinic is seen as having improved under new management
  • patients feel the center provides necessary help for recovery
  • medication-assisted treatment (MAT) approach is valued by some clients

Common complaints

  • reports of rude behavior by some employees towards clients
  • specific complaints regarding the professional conduct of the head of nursing
  • concerns about staff members being unprofessional or demeaning to patients

In patients' words

"The clinic is under new management. He's changed so much the clinic , it is much better. He truly cares about the clients . Now there are some employees that definitely not be working in addiction clinic. There so rude , I have actually caught several degrading clients to each other . The head of nursing is the worst . I have heard so many complaints about her, even from staff . I really think she should b more professional.Theres presently 15 councilors, who are wonderful. They care, so if u decide to choose Habit Opco u will definitely geat the help u need."

— Three Best Rated

"I owe my life and recovery to this program. I am so grateful for my counselor and all the staff here for believing in me, guiding me, and supporting me on this important life changing journey."

— Comprehensive Treatment Centers website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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