Springfield CTC Clinic - Comprehensive Treatment Centers
Addiction Treatment (MAT) • Springfield, MA
Ratings by platform
- In The Rooms (ITR): 4.90 out of 5 stars (180 reviews)
- Three Best Rated: 4.7 score (Total Inspection Points: 112/120)
What patients say
Patients praise
- counselors are described as wonderful, caring, and supportive
- the clinic is seen as having improved under new management
- patients feel the center provides necessary help for recovery
- medication-assisted treatment (MAT) approach is valued by some clients
Common complaints
- reports of rude behavior by some employees towards clients
- specific complaints regarding the professional conduct of the head of nursing
- concerns about staff members being unprofessional or demeaning to patients
In patients' words
"The clinic is under new management. He's changed so much the clinic , it is much better. He truly cares about the clients . Now there are some employees that definitely not be working in addiction clinic. There so rude , I have actually caught several degrading clients to each other . The head of nursing is the worst . I have heard so many complaints about her, even from staff . I really think she should b more professional.Theres presently 15 councilors, who are wonderful. They care, so if u decide to choose Habit Opco u will definitely geat the help u need."
— Three Best Rated"I owe my life and recovery to this program. I am so grateful for my counselor and all the staff here for believing in me, guiding me, and supporting me on this important life changing journey."
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