Personal Primary Care & Weight Management
Primary Care • Springfield, MA
Ratings by platform
- External Nutritionist Directory: 4.9/5 (420+ reviews)
- WebMD (1 review)
What patients say
Patients praise
- Patients praise the medical providers (specifically Dr. Khan, Dr. Borhot, and PAs) for being caring, thorough, nonjudgmental, and invested in health outcomes
- Effective and personalized weight loss/management programs with documented successes in weight reduction and patient education
- Professional and supportive medical environment for clinical care once the patient is seen by a provider
Common complaints
- Complaints about administrative staff and receptionists being rude, unprofessional, or unresponsive
- Frustration regarding lack of transparency and disclosure concerning additional fees, specifically for weight-in/body composition machines
- Difficulty reaching the office via phone or obtaining timely communication/follow-up
- Mixed or poor experiences with patient intake, insurance acceptance, or appointment scheduling policies
In patients' words
"Olivia took the time to get to know me and it feels like she is invested in my health. It is rare to find someone who treats you like a person and not a number."
— LocalityBiz User Review"I am extremely frustrated that at no point PRIOR to my appointment [was I told] that there would be further costs. ... That, to me, is very deceitful."
— BeFitHealthClubs User Review"I started seeing Dr. Talal Khan August 2018 to assist me with my weight loss; so far I have lost approx. 40 lbs. I'm so impressed with his care."
— Personal Primary Care Testimonial Page"Receptionist does not care about your health concerns. I was sent to hospital to address my health concerns."
— WebMD User ReviewMore clinics in Springfield
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