Caring Health Center
Primary Care • Springfield, MA
Ratings by platform
- HelpConnectUsa: 3.6/5 (426 reviews)
- Facebook: 54% recommend (12 reviews)
What patients say
Patients praise
- Some patients find providers, doctors, and nurses to be kind and professional
- Convenient for quick access to appointments, such as physicals
- Important resource for those seeking services that accept MassHealth or who are uninsured
- Helpful for those needing comprehensive primary care in a community-focused setting
Common complaints
- Difficulties with administrative and office communication, including unresponsiveness and inability to speak directly with providers
- Reports of disorganized scheduling and booking errors
- Complaints about rude or unhelpful front desk and support staff
- Limited parking availability at certain locations
- Significant delays in receiving prior authorizations and medical follow-ups
In patients' words
"The most unprofessional and disorganized dental office I’ve ever dealt with. Do not go to them for dental work. I was explicitly told I had a phone consultation scheduled... yet I received a call yesterday informing me I was supposed to be in the office..."
— Patient review on LocalityBiz"The office part of this medical office is bottom tier. The “receptionist” at this location does not care about any patients and seems annoyed as soon as she needs to help someone... I love my physician, but I will change because of the state of everything else in that office."
— Patient review on BeFitHealthClubs"Caring Health Center in Springfield is highlighted as a convenient, quick-access option for care. Community members note 'how quick you can get in,' making it especially appealing for time-sensitive needs like sports physicals and new-patient appointments."
— Nextdoor user sentiment analysisMore clinics in Springfield
Personal Primary Care & Weight Management
Patients praise: Patients praise the medical providers (specifically Dr. Khan, Dr. Borhot, and PAs) for being caring, thorough, nonjudgmental, and invested in health outcomes · Effective and personalized weight loss/management programs with documented successes in weight reduction and patient education.
Primary and Preventive Care | Baystate Health
Patients praise: Some patients report positive, long-term relationships with specific providers · Appreciation for expert and compassionate care from certain staff members.
Christopher M Wolf, DPM
Patients praise: compassionate and thorough care · straightforward approach to patient concerns.
Springfield Comprehensive Treatment Center
Patients praise: counselors are described as wonderful, caring, and supportive · the clinic is seen as having improved under new management.
Seven Sisters Midwifery
Patients praise: Highly knowledgeable, professional, and compassionate staff · Supportive, empowering, and patient-centered prenatal and birth care.
Springfield Dental
Patients praise: Friendly, kind, and welcoming office staff and dental teams · Effective management of dental anxiety through gentle and informative care.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.