Drug & Alcohol Addiction Treatment Center in West Springfield
Addiction Treatment (MAT) • Springfield, MA
Ratings by platform
- Rehab.com / Google: 4.86/5 to 4.9/5 (50-56 reviews)
- Detox.net / Best Rehabs / Google: 2.4/5 to 3.1/5 (14-15 reviews)
- Recovered.org: 4.03/5 (N/A)
What patients say
Patients praise
- Effective recovery programs and support staff
- Welcoming and professional environment at specific centers
- Helpful therapy and holistic recovery options
Common complaints
- Issues with prescription refill timeliness and communication
- Difficulties with staff interactions and professional conduct
- Concerns regarding the accuracy of medical records and patient handling
- Mixed to negative feedback regarding organizational management
In patients' words
"The team at Northstar helped me dig out of one of the worst times of my life. The life skills I learned here will stay with me forever."
— Northstar Recovery Center reviews"Prescription call ins to your pharmacy are never on time or sometimes late at night causing irratic trips to the pharmacy."
— CleanSlate Outpatient patient reviews"Really enjoyed my provider but the communication of this company is horrific. It was continuously difficult to get necessary prescriptions and the needed care throughout my time here."
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