Baystate Urogynecology - Springfield
Urogynecology • Springfield, MA
Ratings by platform
- bdir.in: 2.0/5 (4)
- myhealthyfertility.com: 2.6/5
- Healthgrades (for Dr. Keisha Jones): 4.6/5 (26)
What patients say
Patients praise
- High patient satisfaction with specific physicians and their bedside manner
- Effective communication regarding surgical procedures and post-op care
- Successful treatment outcomes and improved quality of life for patients
Common complaints
- Difficulty with office and lab efficiency, specifically regarding diagnostic accuracy for infections
- Complaints regarding unexpected facility charges billed by the medical center
- Difficulty reaching the office via phone, including long wait times
In patients' words
"The people who are running the office here and the lab they work with are COMPLETELY INEPT! Twice they couldn’t even detect a simple UTI/Bladder infection!!"
— Online Review"Had surgery with DR Kopscay at Baystate medical center. The procedures were explained to me with both visual aides and written material. She answered all my questions."
— Online Review"I had surgery done by Dr. Jones, and chose her because of her qualifications, professionalism and excellent bedside manner."
— WebMD Review (for Dr. Keisha Jones)More clinics in Springfield
Urogynecology - Trinity Health Of New England
Patients praise: Providers noted as knowledgeable, thorough, and caring · Staff praised for being professional, friendly, and courteous in specific instances.
Urogynecology and Reconstructive Pelvic Surgery
Patients praise: High clinical expertise and professionalism of physicians · Attentive, compassionate, and informative bedside manner from doctors.
McKenzie River Dental: Home | Dentist in Springfield
Patients praise: Friendly, welcoming, and knowledgeable staff · Professional and efficient dental care.
Expert Physical Therapist for Back Pain Relief
Patients praise: staff is knowledgeable and professional · highly personalized treatment plans tailored to specific needs.
Horizon Infusions Springfield Center, Infusion and Injection Therapy
Patients praise: Friendly, professional, and caring staff · Efficient handling of billing and prior authorizations.
Weight-loss Surgery at HSHS St. John's Hospital
Patients praise: Nationally accredited bariatric program · Awarded Bariatric Surgery Excellence in 2023 and 2024.
Comparing your options?
Browse other clinics in Springfield, or filter by state and specialty to compare patient ratings.