Baystate Urogynecology
Urogynecology • Springfield, MA
Ratings by platform
- bdir.in: 2.0/5 (4 reviews)
- myhealthyfertility.com: 2.6/5
- Healthgrades (for Dr. Keisha Jones): 4.6/5 (26 reviews)
What patients say
Patients praise
- High patient satisfaction with specific physicians and their bedside manner
- Effective communication regarding surgical procedures and post-op care
- Successful treatment outcomes and improved quality of life for patients
Common complaints
- Difficulty with office and lab efficiency, specifically regarding diagnostic accuracy for infections
- Complaints regarding unexpected facility charges billed by the medical center
- Difficulty reaching the office via phone, including long wait times
In patients' words
"The people who are running the office here and the lab they work with are COMPLETELY INEPT! Twice they couldn’t even detect a simple UTI/Bladder infection!!"
— Online Review"Had surgery with DR Kopscay at Baystate medical center. The procedures were explained to me with both visual aides and written material. She answered all my questions."
— Online Review"I had surgery done by Dr. Jones, and chose her because of her qualifications, professionalism and excellent bedside manner."
— WebMD Review (for Dr. Keisha Jones)More clinics in Springfield
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