Diagnostics | Healthstar Physicians, P.C.
Diagnostic Imaging • Morristown, TN
Ratings by platform
- Birdeye/Google: 4.9/5 stars (1,267 reviews)
- Yelp: 1.5/5 stars (10-13 reviews)
- Expected Healthcare: 3.3/5 stars (7 reviews)
What patients say
Patients praise
- Efficient and timely appointments reported by some patients
- Clear communication of diagnoses and treatment options by providers
- Comprehensive facility accommodating various testing equipment in one location
Common complaints
- Poor customer service
- Administrative issues regarding referrals and appointments
- Communication problems regarding test results
- Perceived dishonesty or poor communication from staff regarding cancellations or scheduling errors
In patients' words
"Dr Byrd was fantastic. I showed up early for my appointment but didn’t wait long at all, his assistant took me to a room right away, checked vitals, etc., then took me to xray. Dr Byrd went over xrays & plan of action, I was in & out in less than 30 minutes!"
— WebMD patient review"Money hungry. Very poor customer service. Halfway decent doctor but overall experience not good."
— Yelp review"Was given incorrect information about an MRI. Arrived to have the MRI taken and was lied to twice to cover for the fact that I was given the incorrect information."
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