Internal Medicine | Healthstar Physicians, P.C.
Internal Medicine • Morristown, TN
Ratings by platform
- Birdeye (Healthstar Family Practice): 4.9 out of 5 stars (1,267 reviews)
- Yelp: 1.5 out of 5 stars (13 reviews)
What patients say
Patients praise
- Some patients report positive experiences with individual physicians who are attentive and thorough
- Modern, well-equipped facilities (e.g., in-house diagnostic services like X-rays and MRIs)
- High overall numerical ratings on specific practice-managed platforms
Common complaints
- Poor customer service and rude/unprofessional staff behavior
- Communication issues regarding referrals and test results (e.g., failure to follow up)
- Administrative problems such as office closures without notification and scheduling errors
- Perceived focus on financial gain over patient care
In patients' words
"Dr. Garrison is truly the perfect example of how all medical professionals should serve. He always gives a happy genuine welcome, listens with great interest, quick to respond to my ever changing physical needs..."
— Birdeye review"Money hungry. Very poor customer service. Halfway decent doctor but overall experience not good."
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