Allergy | The Providence Clinic | Morristown, TN
Allergy and Immunology • Morristown, TN
Ratings by platform
- rater8 (Dr. Michael Dillard): 5.0/5.0 (460 ratings)
- WebMD (The Providence Clinic): Not explicitly provided (mix of praise and complaints) (4 reviews)
What patients say
Patients praise
- Highly regarded physicians (Dr. Dillard, Dr. Adams) praised for being thorough and knowledgeable
- Caring, kind, and attentive bedside manner reported by many patients
- Effective treatment of sinus and allergy conditions
- Professionalism during consultations
Common complaints
- Complaints regarding office staff behavior and communication skills
- Issues with appointment scheduling and wait times
- Perceived lack of attentiveness from support staff during procedures
In patients' words
"If I could give a -0 I would... The worst ever office staff and office manager... Poor customer service, poor listening skills, rude and obnoxious behavior towards a patient."
— WebMD / Healthgrades review"Always a great visit. Very knowledgeable doctor. He takes time to thoroughly explain my issues and never rushes me."
— WebMD review (Dr. Dillard)"Very informative on diagnosis and outlook, kind and courteous to us as parents, and gentle with my daughter."
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