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Covenant Health Morristown-Hamblen West Diagnostic Center

Diagnostic ImagingMorristown, TN

★★★★☆4.0/599 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google reviews): 4.5/5 (32 reviews)
  • Birdeye (Google reviews for Morristown-Hamblen West facility): 3.7/5 (67 reviews)

What patients say

Patients praise

  • Friendly and caring staff
  • Efficient check-in and short wait times compared to the main hospital
  • Professionalism in conducting imaging and diagnostic procedures
  • Comfortable and calming environment for patients during tests

Common complaints

  • Inconsistencies in check-in and registration processes
  • Potential administrative errors with patient records

In patients' words

"I've had several mammograms and now a biopsy at Morristown -Hamblen West Diagnostics and they are simply great from the receptionist to Laura the little lady that does my mammogram all are super nice and very informative and helpful."

Birdeye review

"Way better then main hospital. Short wait times. Staff very kind and caring. Better knowledge of health care also."

Birdeye review

"This was a terrible first impression! Walk into what was explained to be simple for some imaging for my teen son. It was anything but that. Missy was the woman who failed at checking us in."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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