Crystal Run Healthcare
Diabetes Center • Middletown, NY
Ratings by platform
- Yelp (Crystal Run Healthcare - Middletown): 1.5/5 (246 reviews)
- Healthgrades: 4.2/5 (14 reviews)
What patients say
Patients praise
- some providers and technicians are described as professional, compassionate, and thorough
- specific programs like ADA-recognized diabetes self-management classes are available
- positive feedback for individual providers in fields like endocrinology and pediatrics
Common complaints
- difficulties with appointment scheduling and long wait times
- challenges in reaching doctors or getting timely return phone calls
- frustration with staff professionalism and perceived lack of empathy
- billing and administrative concerns
- complaints regarding perceived rushed or impersonal care
In patients' words
"Dr Hull is always pleasant & professional. I appreciate that she takes the time to fully listen to my questions and discuss treatment options."
— Healthgrades Review for Dr. Kristen Hull"Been calling my Dr. for 4 days and haven't gotten a return call yet. I've been a patient for over 25 years and I've watched Crystalrun Healthcare get progressively worse over time."
— WebMD Patient Review"The doctor had no bed side manor, drew conclusions without an examine. Once confronted with facts and reports from other doctors he said their findings were wrong. He was arrogant and rude."
— LocalityBiz Patient ReviewMore clinics in Middletown
Garnet Health
Patients praise: specific endocrinology providers are highly praised by patients for their knowledge and personal attention · some staff are described as friendly, attentive, and helpful during hospital stays.
Garnet Health
Patients praise: phenomenal, attentive, and caring nursing staff in the birthing center · strong professionalism and kindness reported by many patients during delivery experiences.
Northern Traditional Chinese Medicine
Patients praise: Effective pain management and symptom relief · Caring, professional, and knowledgeable practitioners.
Ivy Rehab
Patients praise: Highly skilled and knowledgeable clinicians · Kind, friendly, and supportive staff.
Middletown Medical
Patients praise: Professional and attentive medical staff · Effective clinical care by specific physicians.
Crystal Run Healthcare
Patients praise: High individual physician ratings for cardiologists (e.g., 4.9/5) · Appreciation for specific medical professionals' competence and professionalism.
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