Diabetes - | Crystal Run Healthcare
Diabetes Center • Middletown, NY
Ratings by platform
- Yelp (Crystal Run Healthcare - Middletown): 1.5/5 stars (based on 246 reviews) (246 reviews)
- Healthgrades: 4.2/5 stars (based on 14 reviews) (14 reviews for Dr. Kristen Hull, Endocrinologist)
- Birdeye (Pediatrics): 2.1/5 stars (based on 103 reviews) (103 reviews for Pediatrics - Middletown)
What patients say
Patients praise
- some providers and technicians are described as professional, compassionate, and thorough
- specific programs like ADA-recognized diabetes self-management classes are available
- positive feedback for individual providers in fields like endocrinology and pediatrics
Common complaints
- difficulties with appointment scheduling and long wait times
- challenges in reaching doctors or getting timely return phone calls
- frustration with staff professionalism and perceived lack of empathy
- billing and administrative concerns
- complaints regarding perceived rushed or impersonal care
In patients' words
"Dr Hull is always pleasant & professional. I appreciate that she takes the time to fully listen to my questions and discuss treatment options."
— Healthgrades Review for Dr. Kristen Hull"Been calling my Dr. for 4 days and haven't gotten a return call yet. I've been a patient for over 25 years and I've watched Crystalrun Healthcare get progressively worse over time."
— WebMD Patient Review"The doctor had no bed side manor, drew conclusions without an examine. Once confronted with facts and reports from other doctors he said their findings were wrong. He was arrogant and rude."
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