Madison West VA Clinic
VA Clinic • Madison, WI
Ratings by platform
- Rehab.com: 3.6/5 (36 reviews)
What patients say
Patients praise
- Some patients report excellent primary care experiences
- Integrated and supportive care services mentioned in listing profile
Common complaints
- Difficult and time-consuming phone-based appointment scheduling process
- Complaints regarding specific staff interactions being arrogant or condescending
- Perceived substandard or slow quality of care
- Frustration with automated systems and long hold times
In patients' words
"It regularly takes 20 minutes or more and at least two phone calls to schedule a routine appointment. The dr.s forget to put in for referrals. Care is generally sub par and 3rd world by unfriendly and incompetent people who pass you around and make you feel unvalued."
— LocalityBiz user review"WEST VA CLINIC, that's where my primary is, excellent!"
— Facebook post commentMore clinics in Madison
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Wisconsin Veterans Hospitals/Clinics/Health Info
Patients praise: high levels of patient trust (94.1%) · strong nurse and doctor communication scores.
American Family Children's Hospital
Patients praise: compassionate and attentive care from many staff members and providers · comprehensive pediatric services and modern facilities.
Dermatology in Madison, WI - Find a Physician or Specialist
Patients praise: thorough and knowledgeable care · professional and caring demeanor.
Primary Care Providers - Find a Physician or Specialist
Patients praise: Physicians are frequently praised for being friendly, approachable, and relatable · High marks for listening skills and taking time to answer questions without making patients feel rushed.
Clifford King, M.D., Ph.D.
Patients praise: High level of professionalism and care from staff · Surgeons described as compassionate, knowledgeable, and skilled.
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