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Madison West VA Clinic - Rehab.com

VA ClinicMadison, WI

★★★★☆3.6/536 reviews across 1 platforms

Ratings by platform

  • Rehab.com: 3.6 out of 5 stars (36 reviews)

What patients say

Patients praise

  • Some patients report excellent primary care experiences
  • Integrated and supportive care services mentioned in listing profile

Common complaints

  • Difficult and time-consuming phone-based appointment scheduling process
  • Complaints regarding specific staff interactions being arrogant or condescending
  • Perceived substandard or slow quality of care
  • Frustration with automated systems and long hold times

In patients' words

"It regularly takes 20 minutes or more and at least two phone calls to schedule a routine appointment. The dr.s forget to put in for referrals. Care is generally sub par and 3rd world by unfriendly and incompetent people who pass you around and make you feel unvalued."

LocalityBiz user review

"WEST VA CLINIC, that's where my primary is, excellent!"

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How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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