Steinhauer Family Eye Clinic | Book an Eye Exam in Madison, WI
Optometry • Madison, WI
Ratings by platform
- Yelp, Yahoo Local, MapQuest: 4.0/5.0 average across available platforms (Approximately 14-38 reviews depending on the platform)
What patients say
Patients praise
- Highly professional and caring doctors
- Efficient and timely appointments for exams and contacts
- Good for families and children (has a play space)
- Comprehensive and personalized care
- Thorough explanations of eye health and vision needs
Common complaints
- Frustrating front desk staff experiences
- Long wait times during the eyeglasses purchase process
- High prices for frames and lenses compared to some patient expectations
- Unpleasant customer service over the phone for some patients
In patients' words
"The doctors are great if youre only looking for an exam and contacts. But if you need eyeglasses forget it."
— Patient review on MapQuest/Yahoo Local"Had no trouble making a timely appointment. Staff were very courteous and I had minimal wait... I saw Andrew Steinhauer, who was extremely professional."
— Patient review on Unilocal"I've had a good experience with Steinhauer Family Eye Clinic. ... They take time with patients and are great with children."
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