Gastroenterology Clinic | UW Health
Gastroenterology • Madison, WI
Ratings by platform
- Birdeye (for 20 S. Park Clinic): 4.8 out of 5 stars (28 reviews)
- WebMD (for individual physician): 5.0 out of 5 stars (5 ratings)
- U.S. News & World Report (for facility): 5 out of 5 stars (9 reviews)
What patients say
Patients praise
- Professional and knowledgeable staff and providers
- Helpful and educational explanations of conditions and treatments
- Courteous clinical staff
- Positive experiences with procedures and preventative exams
Common complaints
- Long wait times for appointments
- Difficulty communicating with staff or providers
- Perceived dismissal of patient concerns or lack of effective treatment by certain providers
- Concerns regarding automated appointment cancellation procedures leading to accidental cancellations
In patients' words
"Everybody was very nice and everybody made sure I knew where I was going because that is a big place but everything was explained to me."
— Patient review on Birdeye"He sat with me for about 5 minutes and he was extremely insensitive and I wondered if he had even listened to his PA."
— Patient review on Vitals"Turns out, I cancelled my colonoscopy by a text message... How was cancelling a medical procedure that easy?"
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