Drug & Alcohol Rehabs in Lakewood, OH - Recovery.com
Addiction Recovery • Lakewood, OH
Ratings by platform
- Rehab.com / Drehabs.com (MetroHealth Recovery Resources): 3.8/5 (13)
- Rehab.com (Cleveland Clinic – Lakewood Family Health Center): 3.1/5 (160-173)
- Rehab.com (Signature Health – Lakewood): 3.2/5 (81-92)
What patients say
Patients praise
- appreciation for specific staff members who are described as caring and helpful
- reports of facilities that have successfully supported patient recovery
- feedback noting that certain centers are clean, well-managed, and welcoming for initial registration
Common complaints
- reports of unresponsive, unprofessional, or rude staff members
- concerns regarding administrative issues such as lost paperwork and missed appointments
- patient frustration over communication barriers and difficulty reaching case managers
- allegations of inadequate care, lack of basic necessities, and medication management issues at some facilities
In patients' words
"I just have to say that man working at the front desk named John was absolutely amazing and gets a five-star review for customer care and service."
— Drehabs.com (MetroHealth Recovery Resources)"Paperwork has been lost by them causing people to not get proper treatment and/or jail time... My boyfriend keeps running out of his medication because the staff continues to miss his appointments."
— Rehab.com/Drehabs.com (MetroHealth/Signature Health)More clinics in Lakewood
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