Alcohol & Drug Recovery Center
Addiction Recovery • Lakewood, OH
Ratings by platform
- Yelp: 2.8/5 (17 reviews)
What patients say
Patients praise
- Some individual caregivers and doctors are highly regarded for their care and empathy
- Convenience of certain lab processes for some patients
- Some patients appreciate the professionalism and responsiveness of specific staff members
Common complaints
- Long wait times for appointments and at the facility
- Issues with administrative, scheduling, and billing accuracy
- Reports of rude or dismissive interactions with front desk/reception staff
- Frustrations regarding communication and reaching staff by phone
- General dissatisfaction with the overall patient experience at the Lakewood facility
In patients' words
"Got in waiting room quickly but sat almost 45 for doctor."
— Rehab.com review for Lakewood Family Health Center"I called for 2 days straight, its a automated recording, no one pick up the phone."
— Review for Lakewood facility"you will spend no less than 6 hours before seeing anyone."
— ComplaintsBoard review for Cleveland Clinic facilityMore clinics in Lakewood
Alcohol & Drug Rehabs in Lakewood, Ohio - Addictions
Patients praise: Compassionate and attentive staff at specific locations · Helpful peer support programs.
Drug & Alcohol Rehabs in Lakewood, OH - Recovery.com
Patients praise: appreciation for specific staff members who are described as caring and helpful · reports of facilities that have successfully supported patient recovery.
The Eye Centers
Patients praise: Professional and knowledgeable staff and doctors · Effective medical care and thorough examinations.
Gastroenterology in Lakewood, OH - Find a Provider
Patients praise: Compassionate and caring bedside manner · Providers who listen attentively and involve patients in decision-making.
MetroHealth
Patients praise: professionalism, kindness, and knowledgeable care from physicians · clear communication and thorough explanations of procedures.
Madison Eye Care & Associates
Patients praise: Thorough and knowledgeable optometrists · Friendly and helpful staff members.
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