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Alcohol & Drug Rehabs in Lakewood, Ohio - Addictions

Addiction Recovery • Lakewood, OH

★★★☆☆3.3/599 reviews across 3 platforms

Ratings by platform

  • Rehab.com: 3.17/5 (83 reviews)
  • drehabs.com: 3.7/5 (3+ reviews)
  • Rehab.com: 3.8/5 (13 reviews)

What patients say

Patients praise

  • Compassionate and attentive staff at specific locations
  • Helpful peer support programs
  • Effective long-term recovery and transitional housing support
  • Genuine desire to help clients succeed

Common complaints

  • Poor communication and responsiveness from staff
  • Issues with appointment scheduling and missing appointments
  • Perceived lack of interest in patient complaints by supervisors
  • Administrative errors including lost paperwork

In patients' words

"When I tell you this place is an absolute disappointment. Please believe me. My sons case manager, EMMA, is the worst thing that could have happened to him."

— Rehab.com user review for Signature Healthcare - Lakewood

"I just have to say that man working at the front desk named John was absolutely amazing and gets a five-star review for customer care and service. He made me and my boyfriend feel very comfortable on our first trip in to register ourselves as patients."

— Rehab.com user review for MetroHealth Recovery Resources - Lakewood

"Thank god for places like the Keating Center, Jean Marie House, etc. because they do not turn their backs on us when everyone else in our life does. The people that run those places are just like me, alcoholics….and they understand."

— Ed Keating Center patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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