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Madison Eye Care & Associates

Ophthalmology • Lakewood, OH

★★★★★4.8/51,021 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.8/5 (665 reviews)
  • Birdeye: 4.8/5 (356 reviews)
  • BestProsInTown (138 reviews)

What patients say

Patients praise

  • Thorough and knowledgeable optometrists
  • Friendly and helpful staff members
  • Welcoming and comfortable office environment
  • Modern technology and clear explanations during exams
  • Long-term patient satisfaction with specific doctors

Common complaints

  • Issues with eyeglasses fit and quality
  • Difficulty obtaining refunds or addressing order errors
  • Negative experiences with administrative processes or customer service staff
  • Limited appointment availability at certain locations

In patients' words

"Dr Leah Steele was a true pleasure. She has a perky and warm spirit... She is very thorough and knowledgeable, offering different solutions to correct my vision."

— Birdeye review

"After a months long saga I finally have a functional pair of glasses... I am getting the runaround and it..."

— MapQuest review regarding eyeglasses order issues

"Dr. Mogordy is the best! We really trust these doctors... good people, smart people, caring people."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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