
MetroHealth
Gastroenterology • Lakewood, OH
Ratings by platform
- Vitals, Rater8: 4.9/5 (59 reviews)
- WebMD Care: 5.0/5 (53 reviews)
What patients say
Patients praise
- professionalism, kindness, and knowledgeable care from physicians
- clear communication and thorough explanations of procedures
- friendly, efficient, and well-organized staff and clinical teams
- ability to make patients feel calm, comfortable, and at ease during procedures
- high level of patient trust and loyalty for long-term care
Common complaints
- occasional issues with specific staff members' mannerisms
- need for more emphasis on patient comfort during preparation
- rare instances where the doctor did not speak with the patient after a procedure involving biopsies
In patients' words
"For a doctor to receive a five star rating for a procedure that is exhausting/uncomfortable leading up and uncertain throughout, says something. Great doctor, wonderful bedside manner, explained everything and was kind, professional, and engaging. The whole team was really fantastic."
— Rater8 review for Dr. Andrew Korson"I was super scared to get this procedure done but Dr. Jain and the nurse and the anesthesiologist we're so kind and they really calmed me down. They could see how scared I was and they just wanted to make sure that I knew they were going to take care of me. And they did."
— WebMD Care review for Dr. Rajesh JainMore clinics in Lakewood
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