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Providence Hawks Prairie Family Medicine | Lacey, WA

PediatricsLacey, WA

★★★★★4.8/53,666 reviews across 2 platforms

Ratings by platform

  • Providence Official Website: 4.8/5.0 (3,421 ratings)
  • Birdeye: 4.1/5.0 (245 reviews)

What patients say

Patients praise

  • Some providers praised for excellent care and bedside manner
  • Friendly staff communication regarding delays
  • Effective treatment for specific patients

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Challenges communicating with providers and lack of response to messages
  • Perceived lack of professional bedside manner or care from some staff
  • Administrative or organizational issues

In patients' words

"The wait time is rough however they communicated why and were very friendly."

Loc8NearMe user review

"The PA didn't show up for my appointment after I waited for an hour. I was told she was in training. My PCP doesn't return calls or online MyChart messages."

Yelp user review

"Oh hawk’s prairie how you continue to disappoint. AVOID AVOID AVOID."

Unilocal user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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