Providence Panorama Clinic
Geriatric Medicine • Lacey, WA
Ratings by platform
- Birdeye: 3.9/5 stars (67 reviews)
What patients say
Patients praise
- Appreciation for specific providers who are perceived as caring and attentive
- Satisfaction with care provided to senior patients by some staff
- General convenience of integrated services like MyChart
Common complaints
- Rudeness and poor communication from staff
- Long wait times, including phone wait times
- Concerns regarding physician responsiveness and compassion
- Issues with administrative processes such as medication refills and insurance verification
In patients' words
"Excellent TOP NOTCH care for my 85 year old Mother. Good to know there are actual DOCTORS/ PROVIDERS who actually DO CARE ABOUT OUR SENIORS AND THAT DO LIKE THEIR JOBS STILL.. I HAVE NOT HAD ONE bad experience here."
— LocalityBiz patient review"service is very poor like really poor. just went today for medication refill and check up/wellness and i stated that the said refill is my dad's life saver. i dunno how the process is but it took so long for the doctor to sign the request. whatever happens to my father i will held this clinic responsible!!!! uncompassionate and poor rude staff coordination!!!"
— LocalityBiz patient review"She has treated my mom like garbage, straight up told her she didn't have time for her, and completely dismissed her concerns and questions."
— Vitals patient review for a provider at the clinicMore clinics in Lacey
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