Providence Lacey Immediate Care
Anesthesiology • Lacey, WA
Ratings by platform
- Birdeye: 4.0/5 (244 reviews) (244)
- Solv (aggregated review summary): 1.0/5 average
- Yelp: Not specified in snippet (example positive review present)
- Providence.org (listing): 4.5 (with a very large ratings count) (16,274 Ratings (as shown on page snippet))
- Providence.org (listing): 4.8 (additional rating shown) (1,830 Ratings (as shown on page snippet))
- urgentcare.directory (Google rating): 3.8 (Google) (175 (Google reviews))
- Checkbook: Not specified (mentions consumer ratings categories and 23 ratings) (23 Ratings)
What patients say
Patients praise
- Helpful/quick care for non-life-threatening issues and ability to handle a variety of concerns
- Professional, friendly, attentive, compassionate staff/bedside manner in many reviews
- Thorough evaluation for problems (e.g., high BP) and good patient experience when seen promptly
Common complaints
- Long wait times / being stuck in urgent care or ER waiting areas for hours
- Difficult communication/phone access and administrative problems (appointments/referrals not followed through)
- Billing concerns (charged for hospital services or unexpected charges)
- Very low ratings in some aggregated sources (e.g., very poor overall score)
In patients' words
"“Came in with uncontrollable vomiting and I’ve been sitting in the ER waiting area for 3 and a half hours!”"
— Birdeye review page (Providence Lacey Immediate Care)"“I’ve been getting billed more than ever from them, charged hospital services and at one point surgery procedure.”"
— Nextdoor page discussion (Providence Lacey Immediate Care)"“Excellent care for my husband. We got right in, everyone was professional…”"
— Yelp (Providence Lacey Immediate Care)"“The average rating is 1.0 out of 5.”"
— Solvhealth listing (Providence Lacey Immediate Care)More clinics in Lacey
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