Family Medicine, Wellness & Cosmetic Services in Greenfield ...
Pediatrics • Greenfield, MA
Ratings by platform
- Birdeye (for Baystate Family Medicine - Greenfield, MA): 2.1 out of 5 stars (54 reviews)
- Healthgrades (for Jane Plager, CNP - Greenfield, MA): 5 out of 5 stars (9 reviews)
- Birdeye (for Bernard Richard, MD - Greenfield, IN): 4.3 out of 5 stars (18 reviews)
- Yahoo Local (for Greenfield Family Medicine - Mesa, AZ): 3 out of 5 stars (14 reviews)
What patients say
Patients praise
- Attentive, kind, and compassionate providers who listen to patient concerns
- Personalized, comfortable, and human-centered approach to care
- Friendly and knowledgeable staff members in some instances
- Effective communication and respectful treatment reported by some patients
Common complaints
- Difficulties with administrative tasks such as medical record transfers and appointment scheduling
- Unresponsive communication, including difficulty getting return phone calls for test results or medical guidance
- Long wait times to get appointments
- Occasional reports of rude reception staff
In patients' words
"One patient describes Bridge Primary Care as 'Awesome,' highlighting a thorough primary care provider who understands their needs and concerns, is caring, and very personable."
— Nextdoor (Bridge Primary)"WORST EXPERIENCE EVER!!! I'd moved back to MA and this office dragged it's feet getting my medical records for 2 weeks, wouldn't return my phone calls..."
— Birdeye (Baystate Family Medicine)"I cannot say enough great things about Dr. Richard. I've been seeing him for 15 years now and he is simply amazing. He is very attentive, kind, compassionate, intelligent, listens to my concerns..."
— Birdeye (Bernard Richard, MD)More clinics in Greenfield
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