New England Dermatology & Laser Center: Clinical & Cosmetic ...
Dermatology • Greenfield, MA
Ratings by platform
- TrustAnalytica: 4.6/5 (102 reviews (aggregated source))
- Reviewsonmywebsite.com: 4.7/5 (744 reviews (primarily Google))
- Facebook: 66% recommendation rate (41 reviews)
What patients say
Patients praise
- Knowledgeable, friendly, and professional staff
- Excellent patient care and thoroughness in explanations
- Convenient locations and parking
Common complaints
- Difficulties with telephone communication and reaching staff
- Issues scheduling or managing appointments
- Concerns regarding the effectiveness of specific cosmetic treatments
- Dissatisfaction with the amount of time or attention provided during appointments
In patients' words
"Visit was fine. Contacting them afterwards was ridiculously difficult. Their "system" is for you to call and leave a message with the person who answers that is "passed on" to "someone on the team". After several days you call again and again receiving no call-back."
— WebMD review"Well if you enjoy making two appointments and don’t get seen either time then this may be the practice for you. ... I don’t mind driving 25 miles but not for nothing!"
— Reviewsonmywebsite.com reviewMore clinics in Greenfield
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