Trinity Health Medical Group, Primary Care & Pediatrics - NW Grand ...
Primary Care • Grand Rapids, MI
Ratings by platform
- Official Trinity Health website: 4.8 out of 5 (202)
- Birdeye: 3.1 to 3.2 stars (26 to 27)
What patients say
Patients praise
- Providers are described as caring and attentive (specifically Dr. Foster)
- Easy to receive information and call backs regarding non-urgent questions
Common complaints
- Difficulty reaching the office via phone, including long hold times
- Concerns regarding appointment availability for urgent medical issues
- Issues with the billing department and insurance discount application
In patients' words
"I have never and I mean never have had a doctor that has listened to me and cared about what was actually going on with me until I seen Dr. Foster."
— Birdeye Review"Called Friday, I was on hold for 43 minutes. I NEVER got through!! Ridiculous"
— Birdeye Review"The Trinity Physician Group's billing team sent me a bill without the discount... nobody wanted to really help to address the issue."
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