The Cancer & Hematology Centers
Hematology • Grand Rapids, MI
What patients say
Patients praise
- Highly regarded medical staff, including kind and compassionate doctors and nurses
- Knowledgeable and expert oncology care teams
- Supportive, warm, and responsive patient care environments
- Positive outcomes and effective treatment experiences reported by many patients
Common complaints
- Complaints regarding long wait times and appointment scheduling issues
- Difficulties with billing departments, including issues with double billing and communication
- Lack of responsiveness in phone calls and test result communication
- Unprofessional or dismissive staff interactions in some instances
In patients' words
"Doctor Vanderwoude is a kind caring Dr that goes out of her way to care for her patients."
— Birdeye Review"Great place . Butt there billing department is a joke becarful they will double bill you and even if you have proof they will still bill you."
— Birdeye Review"My experience was poor. Communication was lacking is an understatement. No one returns phone calls. No one calls with results from testing."
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