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Primary Care • Grand Rapids, MI
Ratings by platform
- Corewell Health Provider Profiles: 4.9/5 to 5.0/5 (30 to 242 ratings each)
- Ratings.MD (Trinity Health): 4.9/5 (214 to 520 ratings each)
What patients say
Patients praise
- Strong listening skills and thoroughness in medical history review
- Professional, knowledgeable, and caring demeanor
- Patient involvement in treatment decision-making and clear communication of options
- Ability to put patients at ease and maintain a comfortable, non-judgmental environment
- Highly rated across major local health systems like Corewell and Trinity Health
Common complaints
- Poor bedside manner, including condescension and arrogance
- Staff incompetence, long hold times, and difficulty scheduling or obtaining records
- Patients feeling rushed or unheard during appointments
- Lack of empathy or dismissive attitude toward specific medical conditions (e.g., mental health, pain)
- Instances of perceived unprofessionalism or providers talking excessively about themselves
- Occasional communication difficulties, such as volume/hearing issues
In patients' words
"He’s exceptional. This was the first time a provider didn’t make me feel less than for my weight. Super down to earth and he explains everything so thoroughly."
— Dr. John E Sisson, MD (Corewell Health)"I felt like he was unwilling to examine me unless he was getting paid to perform a surgical surgery... I left his office crying because of his poor bedside manner and condescending attitude."
— Dr. John P. Papp, MD (Vitals)"He doesn't just throw pills at you and move to the next patient. He always presents multiple options to consider. He's personable and friendly."
— Dr. Brian Buckler, MD (Ratings.MD)"It's one thing to be wrong, it's another to be wrong and an arrogant know-it-all. I am now with a doctor that treats me based on facts, not statistical assumptions."
— Dr. Harold N. Hollander (RateMDs)More clinics in Grand Rapids
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