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Primary Care • Grand Rapids, MI

★★★★★4.9/530 reviews across 1 platform

Ratings by platform

  • Corewell Health Provider Profiles: 4.9/5 (30 reviews)

What patients say

Patients praise

  • Strong listening skills and thoroughness in medical history review
  • Professional, knowledgeable, and caring demeanor
  • Patient involvement in treatment decision-making and clear communication of options
  • Ability to put patients at ease and maintain a comfortable, non-judgmental environment
  • Highly rated across major local health systems like Corewell and Trinity Health

Common complaints

  • Poor bedside manner, including condescension and arrogance
  • Staff incompetence, long hold times, and difficulty scheduling or obtaining records
  • Patients feeling rushed or unheard during appointments
  • Lack of empathy or dismissive attitude toward specific medical conditions (e.g., mental health, pain)
  • Instances of perceived unprofessionalism or providers talking excessively about themselves
  • Occasional communication difficulties, such as volume/hearing issues

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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