St. Jude Heritage Fullerton - Gastroenterology
Gastroenterology • Fullerton, CA
Ratings by platform
- Providence / St. Jude Heritage Medical Group website: 4.9/5 (Individual providers) (173 - 222 reviews each)
- Yelp: 3.3/5 (32 reviews)
- Birdeye: 4.5/5 (18 reviews)
What patients say
Patients praise
- Highly regarded individual physicians and nurse practitioners, noted for expertise and kindness
- Attentive, friendly, and compassionate office staff and nursing team in many experiences
- Clear explanations of conditions and treatments provided by several doctors
- Professional and smooth procedural experiences for many patients
Common complaints
- Long wait times for appointments and reaching the office by phone
- Challenges with administrative communication, including billing errors and incomplete instructions
- Some patients reported dismissive bedside manner from specific providers
- Concerns regarding follow-up and relaying of test results
- Difficulty scheduling urgent visits or getting timely callbacks
In patients' words
"Dr. Matthew's is so kind and caring. He always listens to me as I share my concerns and tries to give me answers I can easily understand."
— Providence St. Jude Heritage Patient Review"OMG, I was on hold for 45 minutes. My PCP (Primary Care Physician) gave me a referral to make an appointment to see Dr. Yoon... This is just unacceptable."
— LocalityBiz Review"This Doctor has terrible follow up. Doesn’t timely relay test results and doesn’t fully explain implications of his diagnosis."
— Healthgrades Review of Dr. Patrick KooMore clinics in Fullerton
Gastroenterology
Patients praise: High level of expertise and professionalism among many providers · Compassionate and friendly nursing and office staff reported by many patients.
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