Family Medicine | St. Jude Heritage Medical Group
Family Medicine • Fullerton, CA
Ratings by platform
- Zocdoc (Family Medicine specific): 4.95 out of 5 (1,496 reviews)
- Providence (Sunny Crest location): 4.8 out of 5 (2,273 ratings)
- Providence (Harbor Blvd location): 4.9 out of 5 (6,546 ratings)
- Yahoo Local: 2.5 out of 5 (30 reviews)
What patients say
Patients praise
- attentive, knowledgeable, and professional physicians
- clean and well-maintained facilities
- efficient appointment processes for some patients
- generally high ratings on standardized report cards
Common complaints
- billing and insurance process inaccuracies
- unprofessional, rude, or dismissive staff/provider behavior
- long wait times and scheduling issues
- difficulties in communication/telephone responsiveness
In patients' words
"The Dr was extremely patient and listened to my complaints. Answered honest and not with a prescription ..."
— Zocdoc"This hospital somehow always gets my billing wrong and I am charged when I go in for an annual wellness check... This has happened TWICE with no effort..."
— Yahoo Local"Every Dr has been great. We drive all the way from south county to go here."
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