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St. Jude Heritage Medical Plaza Internal Medicine

Internal Medicine • Fullerton, CA

★★★★★4.9/52,618 reviews across 2 platforms

Ratings by platform

  • Providence Official Site: 4.9 out of 5 stars (2,588 ratings)
  • Yahoo Local: 2.5 out of 5 stars (30 reviews)

What patients say

Patients praise

  • High internal patient satisfaction ratings (approx. 4.8-4.9)
  • Professional and caring staff noted by some patients
  • Range of medical services available in one location

Common complaints

  • Issues with billing and insurance coverage accuracy
  • Reports of long wait times
  • Concerns regarding staff attitude and politeness
  • Difficulties with the parking situation
  • Limited accessibility to on-site laboratory for non-patients

In patients' words

"This hospital somehow always gets my billing wrong and I am charged when I go in for an annual wellness check... This has happened TWICE with no effort..."

— Yahoo Local Review

"St. Jude Medical Plaza offers a range of medical services with a caring staff, including a patient care technician praised for exceptional care. However, the on-site laboratory only serves patients seen at the facility, and the parking situation can be challenging..."

— BestProsInTown

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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