St. Jude Heritage Medical Plaza Internal Medicine
Internal Medicine • Fullerton, CA
Ratings by platform
- Providence Official Site: 4.9 out of 5 stars (2,588 ratings)
- Yahoo Local: 2.5 out of 5 stars (30 reviews)
What patients say
Patients praise
- High internal patient satisfaction ratings (approx. 4.8-4.9)
- Professional and caring staff noted by some patients
- Range of medical services available in one location
Common complaints
- Issues with billing and insurance coverage accuracy
- Reports of long wait times
- Concerns regarding staff attitude and politeness
- Difficulties with the parking situation
- Limited accessibility to on-site laboratory for non-patients
In patients' words
"This hospital somehow always gets my billing wrong and I am charged when I go in for an annual wellness check... This has happened TWICE with no effort..."
— Yahoo Local Review"St. Jude Medical Plaza offers a range of medical services with a caring staff, including a patient care technician praised for exceptional care. However, the on-site laboratory only serves patients seen at the facility, and the parking situation can be challenging..."
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