
Rheumatology | St. Joseph and St. Jude Heritage Medical Group
Rheumatology • Fullerton, CA
Ratings by platform
- St. Jude Heritage Medical Plaza Rheumatology (Providence): 4.9/5 (1,302 ratings)
- Healthgrades (Dr. Shirley Pang): 4.4/5 (35 ratings)
What patients say
Patients praise
- caring and compassionate care
- knowledgeable and professional staff
- effective listening and communication
- improved quality of life and pain management
- helpful and organized office staff
Common complaints
- long wait times for appointments
- rushed appointments
- lack of thorough physical examinations
- vague communication regarding treatment plans
In patients' words
"My quality of life has improved since I started seeing him... His staff is very helpful and nice! Appreciate them all!"
— Patient review for Dr. Jay H. Kim"I waited 4 months for an appointment. Finally I got my appointment I was not even given any physical tests for RA or asked organized questions. It felt rushed and vague as far as what I should do next to relieve my joint pain."
— Patient review for Dr. Shirley Pang on Healthgrades"She listened carefully to what I had to say & addressed each concern, no matter how small... I would highly recommend NP Kwak."
— Patient review for NP Helen KwakMore clinics in Fullerton
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St. Jude Heritage Medical Plaza Internal Medicine
Patients praise: High internal patient satisfaction ratings (approx. 4.8-4.9) · Professional and caring staff noted by some patients.
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Patients praise: Compassionate and attentive doctors who listen to patients · Effective and collaborative treatment approaches, including TMS and medication management.
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