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Fullerton - St. Jude Medical Plaza - Suite 25000 logo

Fullerton - St. Jude Medical Plaza - Suite 25000

Internal Medicine • Fullerton, CA

★★★★★4.8/56,729 reviews across 2 platforms

Ratings by platform

  • Providence/St. Jude Heritage Medical Group official site: 4.8 to 4.9 out of 5 across multiple departments/providers at the location (Over 6,500 aggregate ratings for associated internal medicine and specialty services)
  • Birdeye: 2.7 out of 5 (for the main hospital facility) (229 reviews)

What patients say

Patients praise

  • Clean and well-maintained building and facilities
  • Professional and caring medical staff and physicians
  • Strong patient recommendations for the overall facility and services
  • Efficient check-in processes for some departments

Common complaints

  • Challenging parking situation with limited free parking
  • Occasional concerns regarding billing department efficiency
  • Potential for long wait times in associated emergency facilities
  • Staff responsiveness sometimes cited as an area for improvement

In patients' words

"We've never had any major complaints about St Jude. There billing department doesn't always have their act together but those issues are easily rectified. Building is clean and in good repair. Every Dr has been great."

— Yelp review of St Jude Heritage Medical Group

"Top of the line facility. Clean modern, contemporary scene here. All are so so friendly and everyone is professionals at their positions."

— Birdeye review of Providence St. Jude Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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