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NH Drug & Alcohol Treatment Locator

Substance Use Disorder Treatment • Franklin, NH

Ratings by platform

  • Birdeye: 3.5 stars (26 reviews)
  • DrugAbuse.com: 4.2 stars (8 reviews)
  • Recovered.org TrustScore: 4.65/5

What patients say

Patients praise

  • Appreciation for compassionate, non-judgmental, and understanding staff members who provide personalized support
  • Strong support for peer-based recovery models and the inclusion of coaches with lived experience
  • Recognition of successful long-term recovery outcomes and life-changing support for many patients
  • General satisfaction with the cleanliness and environment of specific residential facilities

Common complaints

  • Concerns regarding logistical and operational issues, such as wait times and facility access at some centers
  • Reports of dissatisfaction with staff interactions and perceived lack of support or flexibility in certain programs
  • Complaints regarding communication or adherence to promises made by staff

In patients' words

"Its been nothing but issues every time i go. Either the safe cant be opened... only 1 nurse and i have to wait hr+ to get in and get out."

— Birdeye Review of New Season Treatment Center – Franklin

"Everyone there made me feel comfortable, and I never felt judged... This has 100 percent changed my life for the better."

— Patient Testimonial for Concord Hospital Recovery Clinic - Franklin

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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