Medical Services - Substance Use Treatment
Substance Use Disorder Treatment • Franklin, NH
Ratings by platform
- Rehab.com (JourneyPure): 5/5 (5 reviews) (5 reviews)
- drehabs.com (Summit Behavioral Healthcare): 3.7/10 (3+ reviews)
- Top Sober House (Stella Center): 5.0 (3 reviews)
- Rehab.com (LifeCare Family Services): 3.5/5 (22 reviews)
- Recovered (Educare): 3.51/5
- Birdeye (New Season Treatment Center): 3.5/5 (26 reviews)
- Trustindex.io (APEX Recovery): 4.8/5 (17 reviews)
What patients say
Patients praise
- Compassionate and nonjudgmental staff
- Effective and personalized therapy approaches
- Supportive environment for recovery and sobriety
- Life-saving impact of treatment programs
Common complaints
- Billing issues and deceitful financial practices
- Difficulty scheduling appointments and unresponsiveness from administrative staff
- Operational issues like equipment failures (e.g., safes) causing treatment delays
- Limited staffing leading to long wait times
In patients' words
"The entire staff from the lady answering the call on intake to the doctors and therapists, they all have your best interest in mind and are there to help and MAKE SURE you improve your quality of life with sobriety."
— JourneyPure Review"Facilities were reasonable but billing practices are deceitful and harassing. After being quoted in writing for one up front cost for 30 days of treatment for my son, we are being billed for 300% of the agreed upon costs."
— Summit Behavioral Healthcare Review"Felt attacked for trying to schedule an appointment. I understand it's a stressful time, but to get hostile for no apparent reason is making it hard for me to want to visit or try to get help through this business."
— LifeCare Family Services Review"They're not only professional, insightful, both modern and traditional in their approach to addiction treatment, and thorough in their treatment plans, but they're also kind and caring in a way that never makes you feel like just a patient."
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