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Medical Services - Substance Use Treatment

Substance Use Disorder Treatment • Franklin, NH

What patients say

Patients praise

  • Compassionate and nonjudgmental staff
  • Effective and personalized therapy approaches
  • Supportive environment for recovery and sobriety
  • Life-saving impact of treatment programs

Common complaints

  • Billing issues and deceitful financial practices
  • Difficulty scheduling appointments and unresponsiveness from administrative staff
  • Operational issues like equipment failures (e.g., safes) causing treatment delays
  • Limited staffing leading to long wait times

In patients' words

"The entire staff from the lady answering the call on intake to the doctors and therapists, they all have your best interest in mind and are there to help and MAKE SURE you improve your quality of life with sobriety."

— JourneyPure Review

"They're not only professional, insightful, both modern and traditional in their approach to addiction treatment, and thorough in their treatment plans, but they're also kind and caring in a way that never makes you feel like just a patient."

— APEX Recovery Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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