HealthFirst Family
Women's Health • Franklin, NH
Ratings by platform
- rater8: 4.97/5 (246 reviews)
- vitals.com: 2.7/5
What patients say
Patients praise
- Attentive and laid-back providers who listen to concerns
- Willingness to explore alternative treatments
- Generally high aggregated ratings on some platforms like rater8
Common complaints
- Incompetent office staff
- Billing issues
- Lack of communication/failure to return calls
- Unprofessional behavior/feeling judged or stigmatized
- Dissatisfaction with medical care and lack of listening
In patients' words
"Office staff is completely incompetent, and they are aware their billing system is not billing correctly and won't do anything. If staff actually does get back to you. You can't call back because they don't leave a name or site location. These people only care about your money and not your health"
— LocalityBiz user review"Dr. Janeway is very attentive and laid back. She listens to all my concerns and is willing to try alternative ..."
— Yelp user reviewMore clinics in Franklin
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