Concord Orthopaedics: Orthopaedic Care NH
Orthopedics • Franklin, NH
Ratings by platform
- rater8: 4.79/5 (17K ratings) via rater8 (17,000+ ratings)
- Owldali: 4.8/5 (3,614 ratings)
- Birdeye: 4.9/5 (237 ratings)
What patients say
Patients praise
- professionalism and compassion of medical staff
- competent surgical and clinical outcomes
- clear communication regarding treatment options
- supportive environment for recovery and physical therapy
Common complaints
- long wait times for appointments and in-office visits
- difficulties with phone scheduling and accessibility
- frustration with online portal and payment systems
- reports of declining quality of care and provider bedside manner
In patients' words
"Dr McEntarfer was great! He explained everything and gave me options."
— rater8 review"Staff stunningly rude and CEO unresponsive. The 3 month old online portal and payment system is dreadful and is broken in many links."
— WebMD/Birdeye review"The doctor spent probably five minutes with me never went over the MRI. I tried to get questions in told me it was just arthritis."
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