Concord Orthopaedics
Orthopedics • Franklin, NH
Ratings by platform
- rater8: 4.79/5 (17,000+ reviews)
- Owldali: 4.8/5 (3,614 reviews)
- Birdeye: 4.9/5 (237 reviews)
What patients say
Patients praise
- professionalism and compassion of medical staff
- competent surgical and clinical outcomes
- clear communication regarding treatment options
- supportive environment for recovery and physical therapy
Common complaints
- long wait times for appointments and in-office visits
- difficulties with phone scheduling and accessibility
- frustration with online portal and payment systems
- reports of declining quality of care and provider bedside manner
In patients' words
"Dr McEntarfer was great! He explained everything and gave me options."
— rater8 review"Staff stunningly rude and CEO unresponsive. The 3 month old online portal and payment system is dreadful and is broken in many links."
— WebMD/Birdeye review"The doctor spent probably five minutes with me never went over the MRI. I tried to get questions in told me it was just arthritis."
— Yelp reviewMore clinics in Franklin
Concord Hospital Orthopaedics - Laconia, New Hampshire
Patients praise: Some individual providers are highly rated and recommended by patients · Efficient, respectful, and compassionate care reported by some patients during specific stays.
HealthFirst Family Care Center
Patients praise: attentive, thorough, and professional providers who listen to concerns · compassionate care regardless of ability to pay.
HealthFirst Family
Patients praise: Attentive and laid-back providers who listen to concerns · Willingness to explore alternative treatments.
ClearChoiceMD
Patients praise: Friendly, professional, and attentive staff · Efficient check-in and short wait times for many patients.
Hoke H. Shirley, MD
Patients praise: attentive and thorough approach · compassionate care.
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