Concord Hospital Orthopaedics - Laconia, New Hampshire
Orthopedics • Franklin, NH
What patients say
Patients praise
- Some individual providers are highly rated and recommended by patients
- Efficient, respectful, and compassionate care reported by some patients during specific stays
- Clear communication from certain doctors and nurses
Common complaints
- Long emergency department wait times
- Perceived lack of compassionate or attentive care from some staff
- Challenges with communication and discharge procedures
- Concerns regarding facility cleanliness
- Negative experiences with diagnostic processes and billing transparency
In patients' words
"I never have to wait. This place is extremely efficient, respectful and welcoming."
— Patient review via Birdeye"Waited for 5 hours a nurse then came out an said the wait would be 9 hours an they have No Beds. Don’t understand why they are even open."
— Patient review via Birdeye"I saw a nurse for maybe 2 minutes the entire time I was there... I don't believe I was given any further treatment at the hospital."
— Patient review via LocalityBizMore clinics in Franklin
Concord Orthopaedics
Patients praise: professionalism and compassion of medical staff · competent surgical and clinical outcomes.
HealthFirst Family Care Center
Patients praise: attentive, thorough, and professional providers who listen to concerns · compassionate care regardless of ability to pay.
HealthFirst Family
Patients praise: Attentive and laid-back providers who listen to concerns · Willingness to explore alternative treatments.
ClearChoiceMD
Patients praise: Friendly, professional, and attentive staff · Efficient check-in and short wait times for many patients.
Hoke H. Shirley, MD
Patients praise: attentive and thorough approach · compassionate care.
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