Concord Hospital Orthopaedics - Laconia, New Hampshire
Orthopedics • Franklin, NH
Ratings by platform
- Birdeye/Google (Concord Hospital - Laconia): 2.7 out of 5 stars (139 reviews)
- NH Health Cost (Concord Hospital - Laconia Patient Experience): 6 out of 10
- Healthgrades (Concord Hospital-Franklin): 64% (11% lower than national average)
What patients say
Patients praise
- Some individual providers are highly rated and recommended by patients
- Efficient, respectful, and compassionate care reported by some patients during specific stays
- Clear communication from certain doctors and nurses
Common complaints
- Long emergency department wait times
- Perceived lack of compassionate or attentive care from some staff
- Challenges with communication and discharge procedures
- Concerns regarding facility cleanliness
- Negative experiences with diagnostic processes and billing transparency
In patients' words
"I never have to wait. This place is extremely efficient, respectful and welcoming."
— Patient review via Birdeye"Waited for 5 hours a nurse then came out an said the wait would be 9 hours an they have No Beds. Don’t understand why they are even open."
— Patient review via Birdeye"I saw a nurse for maybe 2 minutes the entire time I was there... I don't believe I was given any further treatment at the hospital."
— Patient review via LocalityBizMore clinics in Franklin
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