HealthFirst Family Care Center
Internal Medicine • Franklin, NH
Ratings by platform
- rater8: 4.97/5 (246 reviews)
What patients say
Patients praise
- attentive, thorough, and professional providers who listen to concerns
- compassionate care regardless of ability to pay
- helpful and caring nursing and behavioral health staff
- integrated team-based approach for primary and behavioral health care
Common complaints
- billing issues and incompetence in the administrative office
- poor communication, such as unreturned phone calls
- patients feeling unheard, stigmatized, or judged by staff
- workplace stress due to high patient volume and management challenges
In patients' words
"Office staff is completely incompetent, and they are aware their billing system is not billing correctly and won't do anything... These people only care about your money and not your health."
— LocalityBiz review"I feel so at home with Carly. She is the best. She really has a big heart and really looks out for her patience."
— rater8 patient review for Carly Rose Burke, APRN"Wonderful. Caring and listened to my concerns. Best physician I’ve been to."
— rater8 patient review for Kimberly Fader, APRNMore clinics in Franklin
HealthFirst Family
Patients praise: Attentive and laid-back providers who listen to concerns · Willingness to explore alternative treatments.
Concord Orthopaedics
Patients praise: professionalism and compassion of medical staff · competent surgical and clinical outcomes.
ClearChoiceMD
Patients praise: Friendly, professional, and attentive staff · Efficient check-in and short wait times for many patients.
Hoke H. Shirley, MD
Patients praise: attentive and thorough approach · compassionate care.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.